Our residents made the following quotes. Every time a resident submits a service request we send out an email survey to make sure they are satisfied. These are unedited comments made by our Residents. The only changes are spelling and removal of customer’s names.

We think we have an incredible maintenance Team! If you become a resident you will see why we say Award Winning Service!

Job well done!...Dave always comes through.

 

Service always top rated

 

Always the best.

 

The Technician was polite and left the place nice and clean, the problem was fixed in no time. The dryer works great. Thanks again

 

Will not know if the problem was resolved until next time it rains.

 

I am very satisfied with the service and was very. Happy with the gentleman he was polite and respectful.

 

Dave does excellent work & is very considerate.

 

Thank you for being so prompt!

 

I requested filters which were received the same day they were requested. I was not home at the time it was dropped off. I am very satisfied.

 

I was not present when the technician was here so I cannot answer on his professionalism or knowledge. My problem was solved when I came home.

 

Keep up the good work !

 

WOW!!....Once again,..the maintenance service performs it's magic...Dave, your technician, was knocking at our door within 1/2 hr. from our initial service call to your office...Dave is excellent!!...He diagnosed the problem immediately. We are very pleased with the performance and efficiency of your maintenance staff...Once again, Dave performed his usual magic!!...THANKS for a job well done!!...A+'s to your staff.

 

Great Work, as usual! Thanks a lot

 

Thank you very much for prompt attention to the plumbing issue.

 

GOOD MAINTENANCE CREW!!....A+....Always courteous!

 

Dave is great!

 

Always take good care of our needs!

 

I love the service that the maintenance team provides. They are very helpful and courteous!

 

We are extremely satisfied with the performance of our plumbing/maintenance request.... Honestly, we didn't expect to find the work completed in such a short period of time,(approx. 1.5 hr), from our phone request. We left our (unit) to run errands and returned an hr. later to find the completed work order on our door...Our response was..."oh my gosh, they finished the work already"!!.... We’re pleasantly surprised and very pleased!....Thanks for a great job!!

 

THANK YOU FOR PROMPT ATTENTION AND RESOLVING THE PROBLEM.

 

Technician was very polite and competent.

 

Thanks

 

Wow, the promptness of service is commendable!

 

Always a great job!!!!! Great crew.

 

Hopefully the cleaning of the dryer vents will solve the problem.

 

Problem was fixed promptly.

 

I guess Mother Nature will have to take care of the rest - we'll see if the grass grows there now. Thanks so much!!

 

Amazing quick, efficient service...thanks

 

WOW! It was literally less than 10 minutes from when I sent request to when technician was at my front door, very impressive and very much appreciated.

 

Since this was work done outside the apartment, I have to assume the work was done satisfactorily . Thanks for your response.

 

We were not at home when the technician was there so we are unable to comment about him personally.

 

I truly appreciate the immediate response!

Thank You!

 

We are completely satisfied with the performance and results of the service work. Your service/maintenance technician,(DAVE), is personable, polite and informative concerning the task/tasks at hand. Dave is a fine representative of "The Highlands At Warwick".

 

Carl came out promptly when I called Him on Tuesday evening and was very professional and helpful. He repaired the lock that had been broken on my front door. I appreciate the great service he performed. Thanks again Carl!

 

The technician was at my apt within one hour of me reporting problem.

 

Always satisfied with the work done here at the Highlands.

 

A job very well done! Thank you!

 

I am very impressed with the quality of service provided me when I have a request.